Questions and answers

To clear customs:

If you need help with customs clearance, you can send the arrival notification to [email protected] along with the product invoice and ask them to customs clear the shipment for you.

To pay the sea freight:

You can make a payment for the shipping costs by transferring:

Bank: 0301-26-1332

Social Security number: 440986-1539

Explanation: Enter the booking number

Send receipts from your online bank for the transaction to [email protected], which is the email address of the Samskip customer service department.

Delivery:

When you have received that the shipment is cleared by customs and have paid the sea freight cost, please contact the Samskip customer service department by sending an email to [email protected].

The customer service department staff will then clear out the shipment and/or assist in ordering a trucking delivery.

If something is unclear or if you have any questions, please do not hesitate to contact the Samskip customer service department.

With appreciation and best regards,

Team Samskip.