Questions and answers

To clear customs:

If you need help with customs clearance, you can send the arrival notification to [email protected] along with the product invoice and ask them to customs clear the shipment for you.

To pay the sea freight:

You can make a payment for the shipping costs by transferring:

Bank: 0301-26-1332

Social Security number: 440986-1539

Explanation: Enter the booking number

Send receipts from your online bank for the transaction to [email protected], which is the email address of the Samskip customer service department.


When you have received that the shipment is cleared by customs and have paid the sea freight cost, please contact the Samskip customer service department by sending an email to [email protected].

The customer service department staff will then clear out the shipment and/or assist in ordering a trucking delivery.

If something is unclear or if you have any questions, please do not hesitate to contact the Samskip customer service department.

With appreciation and best regards,

Team Samskip.